Citizens Advice Flintshire - Volunteers required

Friday, 27 January 2023 17:24

Citizens Advice Flintshire is currently recruiting for Volunteer Assessors

They are hoping to hear from local people interested in helping Flintshire residents deal with a range of issues. The problems we help with are mainly debt, benefits, energy, employment, discrimination etc.

We welcome inquiries from anyone who feels they have transferable skills, life experience and time they could offer to help support and advise local people towards finding solutions to a wide range of problems.

Volunteers play an extremely valuable role in the free and confidential service we provide to our clients; in recognition, we will offer full training and do our utmost to provide a friendly and supportive environment in return.

Additional to Volunteer Assessor, we are looking for a Volunteer Database Administrator, where accuracy is key.

Initially, we’re looking for people to work out of our Deeside office and anyone interested in finding out more about the opportunities for volunteering should email:

training@flintshirecab.org.uk

...or telephone Sophie our Volunteer Coordinator on:

01352 706841

In 2021/22 we assisted over 6,169 clients
13.5% of our total workload was dealing with PIP benefit issues
We dealt with 31,909 advice issues
£4.1 million Debts dealt with
£5.4 million Income generated for local people
624 Calls to Adviceline Cymru answered
Recruited 24 volunteers helping deliver over 650 hours of advice every week
Flintshire CAB is currently recruiting volunteers. If you are interested in finding out more about the opportunities for volunteering please email training@flintshirecab.org.uk or telephone the Training Officer at 01352 706841
Fundraising volunteers - please contact our Marketing, Communications & Fundraising Manager Mandy Plant on 01352 870655 mandy.plant@flintshirecab.org.uk

People’s lives are often turned upside down through no fault of their own which maybe due to ill health, loss of a job and many other reasons that can affect people’s daily lives.

Vision – twin aims

Flintshire Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Our service aims:

To provide the advice people need for the problems they face
To improve the policies and practices that affect people's lives

The service is instrumental in supporting people through debt and money advice issues and Citizens Advice Flintshire (CAF) believes that individuals should not be disadvantaged through a lack of knowledge of their rights.

Further info. On Citizens Advice can be found at:

https://www.citizensadvice.org.uk/about-us/introduction-to-the-citizens-advice-service

Citizens Advice Flintshire responded to the Covid Pandemic challenge by offering several new ways to engage with the service. Email had been an option prior to lockdown but text, WhatsApp, Messenger and Attend Anywhere’s virtual meeting environment became available to replace Face to Face appointments at their offices.

Whilst the new ways of helping clients has been successful and, in some cases, a preferred option, Face to Face is now available at the Mold offices every Wednesday between 9am and 12.30pm, and at Connah’s Quay every Thursday between 9am and 12.30pm.

Alternatively, contact the advice service using the following:

Freephone - 0808 278 7923

Email - https://flintshirecab.org.uk/email

WhatsApp - 07862 138273

Text - 07862 138271

Messenger - https://en-gb.facebook.com/CitizensAdviceFlintshire

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Citizens Advice Flintshire - Volunteers required

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