Thousands call United Utilities with frozen plumbing during the cold snap

The Big Afternoon Show

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Thursday, 15 December 2022 - 6 minutes

Thousands call United Utilities with frozen plumbing during the cold snap

Around 1,500 householders across the North West have woken up this morning to no water, after finding that their internal plumbing had frozen overnight.

The region’s water company United Utilities has been taking thousands of extra calls from worried customers since the cold snap took hold earlier this week.

And after temperatures plunged as low as minus 11 degrees Celsius in parts of the region last night, the water company says this morning has been the busiest day yet in its call centres, with four times more calls than usual.

And Daz spoke to Gemma about the do`s & dont`s 

listen here 

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