Your Bus community transport service

Your Bus is the new name for a borough wide ‘Dial a Ride’ minibus service, starting on 1st April 2026, operated by Changing Lives Together (CLT). The new service will replace the current Dial a Ride services.

The community minibus service is available to residents who are over 80, or are in receipt of Disability Living Allowance (mobility component) or the Personal Independence Payment (PIP) or Attendance Allowance or have a health reason why they cannot access public transport. The service is also available for residents where there is no public transport provision in their area.

Councillor Karen Shore, Deputy Leader of the Council and Cabinet Member for Transport and Highways (including Waste) said:

“I’m delighted that CLT will now be extending their Dial a Ride service to cover all the borough under the Your Bus brand. I’d like to thank Ealing Community Transport (ECT) who have been providing Dial a Ride (under their PlusBus brand) in Chester, Ellesmere Port and Neston.

“Your Bus brings together the same easy to book services previously enjoyed, now under one umbrella, with one operator covering the whole borough starting in April.”   

Your Bus is designed to help people stay connected, independent, and able to reach the places that matter most, whether that's medical appointments, shopping trips, social activities, or visiting loved ones.

There will be a fleet of eight new minibuses, fully accessible with space for wheelchair users. The service will operate, as a minimum, from 10am to 3pm Monday to Friday. Potential users will also be able to book the buses for evening events or group outings through contacting the operator.

All users will need to register. This can be done at any time, up to and including when they board the vehicle. Multi-channel booking is available with users able to call, WhatsApp or use a website to book.

For further information:

http://www.cheshirewestandchester.gov.uk/communitytransport

Fares:

Standard Fare: £4 per single journey, £7.50 return.

Door collection: £5 per single journey, £9 return.

Group Bookings: Discounted rates for community groups and care homes.