Citizens Advice in Flintshire

We're hoping to hear from local people interested in helping Flintshire residents deal with a range of issues. The problems we help with are mainly debt, benefits, energy, employment, discrimination etc.   

We welcome enquiries from anyone who feels they have transferable skills, life experience and time they could offer to help support and advise local people towards finding solutions to a wide range of problems.

Volunteers play an extremely valuable role in the free and confidential service we provide to our clients; in recognition, we will offer full training and do our utmost to provide a friendly and supportive environment in return.

Additional to Volunteer Assessor, we are looking for a Volunteer Database Administrator, where accuracy is key.

Initially, we’re looking for people to work out of our Holywell & Deeside office and anyone interested in finding out more about the opportunities for volunteering should email: 

training@flintshirecab.org.uk

.. or telephone Sophie our Volunteer Coordinator on: 

01352 706841

• In 2021/22 Citizens Advice Flintshire assisted over 6,169 clients
• 13.5% of our total workload was dealing with PIP benefit issues
• We dealt with 31,909 advice issues
• £4.1 million debts dealt with
• £5.4 million Income generated for local people
• 624 Calls to Adviceline Cymru answered
• Recruited 24 volunteers, helping deliver over 650 hours of advice every week
• Flintshire CAB is currently recruiting volunteers. If you are interested in finding out more about the opportunities for volunteering please email training@flintshirecab.org.uk or telephone the Training Officer on 01352 706841
• Fundraising volunteers - please contact our Marketing, Communications & Fundraising Manager Mandy Plant on 01352 870655 mandy.plant@flintshirecab.org.uk 

People’s lives are often turned upside down through no fault of their own which may be due to ill health, loss of a job and many other reasons that can affect people’s daily lives.

Vision – twin aims

Flintshire Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Our service aims:

• To provide the advice people need for the problems they face 
• To improve the policies and practices that affect people's lives

The service is instrumental in supporting people through debt and money advice issues and Citizens Advice Flintshire (CAF) believes that individuals should not be disadvantaged through a lack of knowledge of their rights.

Further info. On Citizens Advice can be found at:

https://www.citizensadvice.org.uk/about-us/introduction-to-the-citizens-advice-service